Last updated June 11, 2026
Subprocessors
The provider categories FailPack uses to run cloud storage, billing, authentication, infrastructure, and agent analysis.
1. Overview
FailPack uses subprocessors to host the service, store data, process payments, authenticate users, run infrastructure, and support selected analysis features. Subprocessors process data only as needed to provide FailPack.
This page is intended to help customers and app reviewers understand the categories of providers used by FailPack.
2. Current subprocessors and provider categories
- Cloud hosting and compute: hosts the website, backend API, realtime infrastructure, and production services.
- Database provider: stores account, workspace, project, report metadata, audit logs, usage counters, and session records.
- Private object storage: stores uploaded report artifacts, manifests, bundles, source snapshots, and other cloud files.
- Payment processor: processes checkout, subscriptions, invoices, tax data, payment status, and billing portal access.
- OAuth providers: authenticate users who choose Google or GitHub sign-in.
- AI infrastructure provider: processes selected prompts, tool results, report summaries, and analysis requests when agent or AI features are used.
- Email and support providers: send transactional messages or support replies if configured.
- Monitoring and logging providers: collect operational logs, errors, uptime, security events, and performance signals.
3. Data processed
The data processed by subprocessors depends on the feature used. For example, OAuth providers process sign-in information; payment providers process billing data; object storage providers store report artifacts; AI infrastructure providers may process selected report context when you run analysis.
FailPack aims to avoid sending full private artifacts to providers unless a feature requires it and the user has requested that feature.
4. Provider changes
We may add, replace, or remove subprocessors as the service changes. Material changes will be reflected on this page. If your organization requires notice before subprocessor changes, contact [email protected].
5. Customer responsibility
Customers are responsible for ensuring that their use of FailPack and uploaded content is appropriate for their legal, compliance, and security obligations.
6. Contact
Questions about subprocessors can be sent to [email protected].